Hellidon Lakes Hotel

We went for a golf trip and to watch the Masters - a golf resort with no Sky Sports due to costs! Many golf parties headed over to Staverton Park, as they accommodated no residence to watch it. I did take my laptop and a projector so we could watch on the Saturday, then on the Sunday we got approached by the conference manager (Craig I believe) to say the GM had seen what we were doing and informed his staff to tell us that we could not project live images in a public area, which I understand and to be fair, they were great and allowed us to rent a conference room with a better projector for a £1 hire fee. Allowed us to have our dinner in that room and watch the golf - the staff on duty were really great in helping us get over this obstacle! Also allowed others that were disappointed to come in and at least watch the golf. Dinner was ok, breakfast really nice - and Vicky who was looking after us was brilliant (worth a mention). Josh the pro or just the guy in charge of the pro shop did his best (though if no buggies allowed out, why have the "Buggies Hire Agreement" out on display! The rooms were fine, but again like the course, the hotel looked tired and a few staff could do with a little customer service training. Not the best experience, though were some people noted that did everything they could to help! Just got the feeling that the hotel was struggling financially - it may not be, but that was the impression.

We had an excellent stay, helpful staff, great food and comfy beds.

Room was really comfortable, staff were really friendly and helpful, there are good facilities - although you do have to pay extra for most things, and the food was fine. (Although there was a LOT of salt in the breakfast) it was just that the main bar and dining area was so beige! Just one big area with unpleasant yellow lighting and no character. With the dreary lift music on repeat, it definitely made the experience less enjoyable.

No sports bar open or spikes bar . Sports bar not manned or open on a Sunday afternoon at 3pm. Doesn’t feel like a golf resort at all , pro shop poor with hardly anything inside it .Hotel feels way too corporate,disappointing and would not return to stay at resort

Really disappointing that the sports bar does not have sky sports, especially when the Ryder cup was on.

Nice big hotel with plenty of space in the lounge/bar/restaurant area. Sports bar downstairs doesn't have a licence to show any sports so a bit disappointing. Bar is a bit pricey. Food at the restaurant for dinner was very good and breakfast was excellent.

Average

Excellent But very quiet, but had a great time

The room i had was very quiet and easily accessible, bathroom was very clean, bed comfortable and furniture fit for purpose. Room would benefit from air conditioning, as it became increasingly warm during the night and perhaps a slightly larger TV would add to the experience. The breakfast and dinner were brilliant and the team workings these areas could not do enough for you, speaciol thanks to Vicky in the mornings with cutlery, informing when the refills were coming and advising what times were best to come down in the morning, great to see someone who really enjoys their role and take sand interest in the guests. Prebooking of dinner is a great idea, saves so much time for the hotel. Thought the shower supplies when a bit meagre as after a round as it would be good to wash without having to ration the soap etc

The course was in a reasonable condition but the greens need a lot of attention, look very tired and worn. Pace of play was incredibly slow, just over 3hrs for nine holes and nobody out on the course monitoring the pace of play. Didn't see any grounds team all weekend. Pro shop was a joke with no refreshments unless you wanted to carry a litre bottle of lemonade! No buggies available as they were due to be serviced on the 23rd April, but have been out of action since October/November last year, so why take so long and leave it till the weather gets better. We asked even if 1 of our party could have one based on medical grounds due to a recent operation, but given a straight "no". He ended up just doing 2 nine holes over the 2 days. Another golf party who we met, were allowed to book buggies in advance, again due age and having a knee replacement or hip replacement - then told when they arrived, they couldn't have buggies so ended up not playing. Poorly managed and would consider having it as one of your venues. Staverton Park would have been a better option. Disappointing experience. Cost savings were a term commonly used.

A challenging course but great fun and great views

Really nice course. Fairly hilly, so quite hard work getting around, but no long straight boring holes which was nice. - it wasn’t easy, but it was interesting and a nice place to play. The greens were a bit poor in places but it was October so may have been down to the weather. Our legs definitely knew about it after 2 rounds.

Great courses , greens difficult to read but in great condition .Shame the hotel is not as good as the courses

Extremely slow round due to amount of people on the course.

Moderately hilly course with difficult greens that are quick and have lots of movement.

Course was not in good condition

Need to speed up play, very slow. Golf shop poor

Some very unusual holes on all three courses, making it a very testing round. The green were good condition in the middle areas but the outside have suffered during the summer i believe, a little patchy and bare in some place. Don't think i could see any toilets around the course, not much of an issue for the males, but not sure where female players could go. A good variety and types of hole, which all looked very picturesque when looking around the course from height. Biggest draw back was having to wait for tee off, very large groups waiting around the tee's , can be quite distracting when you have 20 plus people standing behind you waiting for their turn. Really enjoyed our three rounds